What is Miap?

Miap is a free mobile application (available via browser or on Apple / Google stores - IOS and Android) that allows consumers in restaurants, bars, cafes and clubs to order and pay directly via their smartphones independently without any waiting and without queuing.


Why use Miap?

Save time: No more queuing or trying to attract the server.
Access a range of restaurants: discover new restaurants, bars, cafes.
See its loyalty rewarded: the application becomes your new digital loyalty card.


How it works ?

To be able to order with Miap it is necessary to create an account either at the time of the order or before. In any case, restaurant menus are accessible to all. Once the customer is at his table, he will only have to access the application and flash the QR code on his table to access the restaurant's menu. When the customer is on the menu of the restaurant, he has the opportunity to choose what he wants to eat: snack, starter, main course, dessert, etc. and he can even put a comment to the waiter (the requested cooking, removing some food from a dish etc.). Finally, for the order to be sent and taken into account, the customer must return his credit card. From this moment, the order arrives on the professional pack office, the team of the restaurant has only to validate it and the waiter will be able to bring the order.


Why the logo of a cat and the name Miap?

Why the logo of a cat:

Autonomy, Rapidity, Independence, Social links, Royalty (Egyptian mythology), Appetite and desire for a bespoke service

Why the name Miap:

In reference to the values worn by cats, we wanted a name that phonetically is similar to a cat meowing and also refers to a known phonetics that we all pronounce before feasting on a good drink or a good dish: Yum Yum!

Finish the name by P is a reference to the abbreviation "App" (diminutive of Application in English).

Finally, we wanted a name with international and simple phonetics to be easily memorable.


What do you sell ?

Miap is financed by selling services for establishments (restaurants, bars, cafes and hotels) and event organizers (parties, festivals) in order to optimize their services and improve the experience of their customers.


What types of restaurants and dishes can I order on Miap?

The establishments targeted by the MIAP revolution are the rather large bars and breweries, possibly with terraces; Restaurants that have a good reputation and that have been tested and approved by team members (catering professionals) Clubs that serve at the table and need digital support to improve the experience of their customers.


Does the application only offer restaurants?

No, the app also offers bars, breweries and clubs. From time to time, the Miap team provides service in parties organized by our partners to reduce waiting time at the bar and offer a unique experience to partygoers.


How do I pay?

You just have to pay online on the app.


Where to find restaurants that use this app?

At the moment you can find restaurants in Paris and Bordeaux. The restaurants are offered directly on the application.


Will I pay more for using the Miap app?

No, there is no additional charge when using the Miap application.


Is the restaurant menu often updated on the Miap app?

The restorer is responsible for updating his card at the moment he wishes.


Can I order in advance?

No, not at the moment but we are currently working on this feature.


Can I modify or cancel my order?

No, once the order is set there is no possibility to cancel or modify the order.


Is the tip included in the app?

Yes, you can do it directly in the app when you place your order. You can also tip the server in cash.


Can I use the application in offline mode?

No, the internet is necessary in order to connect.


How to contact Miap in case of problems?

You can contact us from the page of your profile on the application or by mail to the following address at info@miap.co.

Restaurateurs FAQ


What can the app bring me?

Miap takes control: Miap allows a more efficient service rotation.

Miap builds customer loyalty: a satisfied customer is a customer who comes back and brings back the world with him.

Miap relieves server work: they can focus on other tasks.

Miap increases the turnover: customers allow themselves to take more products because the service is faster and they have more time.


How can my school join Miap?

Becoming a partner restaurant of Miap is simple. Just fill in this form and you will be contacted by our sales team. You will soon enjoy better visibility, a loyalty of your customers and will also be part of our exclusive circle of quality partners.


How does a partnership with Miap work?

We take care of everything! You only have to cook and we take care of the orders and the payment. So you have more time to welcome and pamper your customers.


Do I have to pay for it?

We take care of that for you! Customers pay directly to our app when ordering, which means they have already paid before you start ordering.


Can I easily manage my business card?

Miap digitizes your card. You have free access to:

• hide the availability of a product;

• add a new product to the map;

• promote and describe the products of your establishment;

• showcase your additional products.

Your customers can consult your updated map in real time via the Miap application, and send their order in the kitchen in just a few clicks. Miap guarantees you a first successful contact with your customers.

The plus: Miap is responsible for translating your map in all languages.