Terms of Sales
The web application "Miap" available at http://www.app.miap.co and the mobile application "Miap" (together the "Site") are an e-commerce platform, which allows to implement relationship a consumer (the "Customer") wishing to order a meal / drink (the "Meal"), to consume on site with a referenced restaurant (the "Restaurant").
In these general conditions of sale ("GTC"), the term "Miap" designates the publisher of the Site, namely the company SSR APP FACTORY, a simplified joint stock company with capital of 6,000 euros, whose head office is located at 7 Rue du Professeur Pierre Cyprien Oré - 33700 Mérignac registered in the Paris Trade and Companies Register under the unique identification number RCS 841 306 491 00017 - email: email@example.com - VAT: FR49841306491
The director of the publication is Ryadh SAADAOUI.
The site is hosted by Heroku Inc., headquartered at 650 7th St, San Francisco, CA, 94103, United States. Our data is hosted in the European Union, Ireland.
These GTC apply to any Meal order that the Customer spends on the Site, which implies the Customer's full and unreserved acceptance of the GTC.
The terms and conditions applicable to an order are those in force on the date of the Customer's order. Miap reserves the right to modify them and recommends that the Customer read them carefully with each new order.
Article 1: Access and use of the site
Any equipment allowing access to the Site is the sole responsibility of the Customer, as well as the telecommunications costs incurred by its use.
In general, and without this list being considered exhaustive, the Customer undertakes to:
Print printed information only on the condition that the copies thus made are used exclusively for personal use, which excludes, in particular, any reproduction for professional or commercial purposes or for free or paying;
Do not copy and / or reproduce all or part of the Site including on another site;
Not to reproduce, reuse, summarize, alter, modify, move, extract, replace, store or rebroadcast, reproduce, display or preserve, directly or indirectly, on any medium, by any means and in any form whatsoever, the the) logo (s), and / or the mark (s) of Miap;
Never attempt or attempt to intrude on the Site, facilitate by its use or navigation such attempts or any process to alter the functionality, operation or integrity of the Site.
Likewise, the Customer agrees, at each use of the Site, to adopt a normal and reasonable behavior and not to hinder, in any way, its proper functioning.
The Customer agrees in particular not to:
Disturb, slow down, block or alter the normal flow of data exchanged in connection with the use of the Site;
Accelerate the pace of scrolling the contents of the Site in such a way that its operation is modified or altered;
Commit any other action having an equivalent disruptive effect on the functionality of the Site;
To fraudulently access, maintain, hinder or disrupt the access systems of the Site.
The Client understands and agrees that the violation of the mandatory provisions of this article is likely to expose him and all persons who participated in it to criminal and civil penalties.
Article 2: Orders for a meal
The Restaurant is solely responsible for the availability of the Meals it markets and has committed to Miap to offer for sale on the Site only Meals available and that it is able to prepare.
The Restaurant also undertakes, during the ordering process and prior to the placing of an order, to inform the Customer of the possible unavailability of a Meal.
If, despite the vigilance of the Restaurant, all or part of a meal is unavailable after an order, the restaurant will inform the customer, as soon as possible, in physics, by email or telephone and the customer will have the possibility to modify his order, or to cancel it. In the latter case, the order will be canceled and no bank debit will be made.
2.2. Terms of placing orders
The use of the Site is reserved for Clients capable of legal and major.
Orders are placed by the Customer, on the Site, directly with the Restaurant, and not with Miap. The Client therefore understands and accepts that the role of Miap is that of a platform for contact with the Restaurant, which is an independent trader, distinct from Miap, over which Miap has no control and to which Miap has consented no exclusivity. No order by mail, fax or telephone can be taken into account.
The language used for the conclusion of a sales contract through the Site is French and the contractual information will be the subject of a confirmation containing this contractual information at the latest at the time of the validation of order.
In accordance with Article L221-28 of the Consumer Code, the Customer has no right of withdrawal, so any order made on the Site is firm and final from their handover.
Prior to the acceptance of an order, it may be requested, by Miap and the Restaurant, to produce any document allowing Miap to verify the identity or age of the Customer. If such a request is sent to the Customer, the order will not be validated until the Customer has provided these documents.
Any order placed on the Site requires the creation of an individual account and specific to the Customer. The Client will be asked to provide certain information about him (eg his name, surname, email address, telephone number and references of the credit card used for payment purposes), to choose a secret password, personal and confidential. The Customer must also accept the conditions of processing of his personal data. An email confirming the creation of his account will be sent to the Customer. It is recommended that the Client keep it.
At any time, the Customer must, to access his account, identify himself using the email address indicated when creating his account and his password. The Customer will be able to find the history of his orders and modify his personal information. If the Customer loses or forgets his password, he may be notified. For this, the Customer must click on "Login", "Forgotten password" and follow the instructions.
Customer's login and password must not be disclosed to third parties. Miap can not be held responsible for any action (including the placing of an order) made via or the Customer's account by a third party to whom the Customer has communicated his identifiers or who would have had access to his credentials or his account following fault or negligence attributable to the Customer. It is the responsibility of the Customer to immediately inform Miap when the Customer becomes aware of an unauthorized use of his personal password or unauthorized access to his account.
When placing an order, the Customer must select the chosen meal, adding the various products that make up the basket, then check and possibly correct the contents of his basket (eg quantity of selected products, price), before validate it, read and accept the GTC then in force before accessing the payment of the order. The Customer may also view the payment methods accepted by the Site. The Customer is requested to read carefully the present GTS, made available on the Site, in particular that they are likely to evolve between two orders. The Customer may reproduce them and keep them.
2.3. Order registration
Once an order has been placed, the Restaurant will acknowledge receipt and the Customer will receive an email confirmation of his order from Miap, once validated by the restaurant, including the summary of the order and its number.
If the Customer does not receive the order confirmation email, we also recommend that they check immediately after placing an order that the email has not been redirected to the "Junk Mail" or "Spam" section of their email address. mailbox. If this is not the case, it is recommended that the Customer contact Miap, using the contact details listed in article 11 below.
The Restaurant reserves the right not to validate an order, especially in case of total or partial unavailability of the ordered meal.
Miap reserves the right not to validate Your order for any legitimate reason, especially in the event that:
it does not comply with these GTCS;
one of the Customer's previous orders would not have been paid in full;
a dispute over the payment of a previous order is currently being processed;
a request for confirmation of an item of the order by phone, email or any other means remains insufficient answer to allow the Restaurant to validate the order;
one or more concordant elements would cause a suspicion of fraud on the order (eg quantities ordered would be abnormally high).