privacy policy

The security of your information is our priority.

Information we collect from you / Nature of information collected


When you visit our website or place an order through the mobile application, you may be asked to provide information about yourself, including your name, address, phone number, email address and payment information. . We may also collect information about your use of the website, as well as information that you may communicate to us through a message or comment that you post on the website and the emails or letters you send us. Our privacy policy applies whenever you access the Site, regardless of the digital mobile means such as (non-exhaustive list) a mobile phone, a tablet, computer, social networks or other devices / technologies such as for example mobile apps etc. We may collect technical information from your mobile device or your use of our services using a mobile device, such as location data and operating features and data from your mobile device. device, your operator / operating system including device type and connection, IP address, mobile payment methods, interaction with other point-of-sale technologies such as the use of NFC Tags, QR codes or mobile electronic coupons. Unless you have chosen to remain anonymous by the settings of your device or platform used, we may collect and use this information automatically. 

Using your data 

Your information allows us to provide you with access to the parts of the website that interest you and to provide a service with the most comfort and speed possible. They also allow us to respond to your requests, manage your customer account, process your orders and contact you when needed about our services. We will also use and analyze the information we collect to administer, support, improve and grow our business, for other purposes (analytics and statistics), and to help prevent fraud. We may use your information to know your point of view on the service, and to inform you of important changes or changes to the Site or our services. If you have expressly agreed to this, we may use your information to inform you about our other products and services that may be of interest to you, including services that are directly marketed, and we may contact you by mail, phone , mobile messaging (SMS, MMS, etc.) as well as by e-mail. If you have expressly agreed, we may share your information with third parties (including third parties working in the food, beverage, entertainment, marketing and advertising industries) to provide you with property information and services that may be of interest to you (by mail, phone, mobile messaging (SMS, MMS, etc.), and by email). Apart from your e-mail and your telephone number, you can object at the time of your identification to the use of your data, by ticking the box for this purpose. Regarding your e-mail and phone number, they will only be used by our partners and third parties if you have expressly consented by checking the box for this purpose when collecting your data. In any case, if you do not want any use of your data in this way, or if you do not wish to be solicited any more in the future, thank you kindly let us know, using the contact details below indicated, and / or by modifying your customer account accordingly. By making comments and giving feedback about the site and services, you agree that we use these comments and feedback on the site and on marketing or advertising materials. We will identify you only by your first name and the city in which you live. 

Data transmission

The data you provide to us are transferred and stored on our servers, which may be on French territory or outside. We may need to provide your information to partner restaurants where you placed an order. By providing your personal data, you agree to such transfer, storage or processing. MIAP will take all steps that are legitimately necessary to ensure that your data is processed securely and in accordance with this Privacy Policy. If you have agreed, we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you to inquire about services that may be of interest to you. If you do not wish to be approached by these companies in the future, thank you to let us know by using the contact information below and / or by modifying your profile accordingly. If you have agreed, if our company establishes a joint venture, buys, merges or is sold to another economic entity, your information may be disclosed or transferred to the target company, our new trading partners or the owners or their advisers. We may use the information you provide us if we are obliged to communicate or share your information in order to comply (and / or where we believe we are required to comply) with a legal obligation or to enforce the terms of our website and any other contract or to protect the rights of MIA, partner restaurants or third parties. This includes exchanging information with other companies and other organizations for fraud protection and fraud prevention. 

Security and data retention

We take steps to protect your information from unauthorized access and against unlawful use, accidental loss, destruction, and degradation. We will keep your information for a reasonable period of time or as long as required by law. When you have chosen a password that allows you to access certain parts of the website, you are responsible for maintaining the confidentiality of that password. We will not be liable for unauthorized transactions that are made using your name and password unless it is shown that such password disclosure is the result of our negligence, or of a third party for which we are personally responsible. The transmission of information over the Internet is not completely secure. Although we take all measures to protect your information, we can not guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once we have received your information, we will use strict security procedures and features to try to prevent unauthorized access. 

Use of cookies

For technical reasons, to facilitate your navigation on our Website and to allow you to benefit from our offers, MIAP can use "Cookies". You do not expose yourself to any risk by accepting the use of this system. Cookies do not damage your computer, and do not identify you. On the other hand, they record information relating to the navigation of your computer on our site (the pages consulted, the date and time of the consultation, etc.). We use these cookies to give you quick and easy access to topics that may interest you, and allow us to establish statistics on visits to our site. You can configure your browser settings to notify you when Cookies are being used, and decide on a case-by-case basis if you want to accept or exclude cookies. Refusing Cookies may however limit certain features of our Site. 

Right of access, rectification or opposition

In accordance with the law of January 6, 1978, you have the right to access, rectify, oppose or update the personal data collected about you, by sending us an email to the following address: hello @ miap.co. You can also contact us by sending an email to the following address: Miap France [customer service] 7 Rue du Professeur Pierre Cyprien Oré - 33700 Mérignac.

Modification of our privacy policy

Miap reserves the right to modify its privacy policy. Any modification will be published on the Site, and if necessary, communicated by e-mail. 

Contact / Contact

All comments, suggestions, questions and requests concerning the use we make of your personal data should be sent to hello@miap.co or sent by mail to the following address: Miap France [Customer Service] 7 Rue du Professeur Pierre Cyprien Oré - 33700 Mérignac.