Privacy policy

The security of your information is our priority.

Information we collect from you / Nature of information collected

When you visit our website or place an order through the mobile app, you may be asked to provide information about yourself, including your name, address, phone number, email address, and payment information. .

We may also collect information relating to your use of the website, as well as information that you may communicate to us through a message or comment that you post on the website and the emails or letters that you send to us.

Our privacy policy applies each time you access the Site, regardless of the mobile digital means such as (non-exhaustive list) a mobile phone, tablet, computer, social networks or other devices / technologies such as for example mobile applications etc.

We may collect technical information from your mobile device or your use of our services using a mobile device, for example location data and characteristics and operating data of your device, your operator / operating system. operation including device and connection type, IP address, mobile payment methods, interaction with other point-of-sale technologies such as the use of NFC Tags, QR codes or coupons mobile electronics.

Unless you have chosen to remain anonymous through the settings of your device or platform used, we may automatically collect and use this information.

Use of your data 

Your information allows us to provide you with access to the parts of the website that are of interest to you and to provide a service as conveniently and quickly as possible. They also allow us to respond to your requests, manage your customer account, process your orders and contact you if necessary about our services.

We will also use and analyze the information we collect to be able to administer, support, improve and develop our business, for other purposes (analytical and statistical), and to help us prevent fraud. We may use your information to learn your perspective on the service, and to notify you of significant changes or developments to the Site or our services.

If you have expressly accepted it, we can use your information to inform you about our other products and services which may be of interest to you, including services which are the subject of direct marketing and we can contact you for this by mail, telephone , mobile messaging (SMS, MMS, etc.) as well as by electronic message. If you have expressly agreed to it, we may share your information with third parties (including third parties working in the food, beverage, entertainment, marketing and advertising industries), in order to provide you with information relating to goods. and services that may be of interest to you (by mail, telephone, mobile messaging (SMS, MMS, etc.), and by electronic messaging). Apart from your e-mail and telephone number, you can object to the use of your data at the time of your identification, by checking the box for this purpose.

Regarding your e-mail and telephone number, they will only be used by our partners and third parties if you have expressly consented to them by checking the box for this purpose when collecting your data. In any case, if you do not want your data to be used in this way, or if you no longer wish to be contacted in the future, please let us know, using the contact details below. indicated, and / or by modifying your customer account accordingly. By providing comments and providing feedback about the site and the services, you agree that we may use such comments and feedback on the site and in marketing or advertising materials. We will only identify you by your first name and the city in which you live.

Data transmission

The data you provide us is transferred and stored on our servers, which may be on French territory or outside. We may need to provide your information to partner restaurants from which you have placed an order. By communicating your personal data, you agree to this transfer, storage or processing. MIAP will take all measures legitimately necessary to ensure that your data is processed securely and in accordance with this Privacy Policy.

If you have given your consent, we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and collaborators, to contact you to inform you about services that may be of interest to you. If you no longer wish to be contacted by these companies in the future, please let us know by using the contact details below and / or by modifying your profile accordingly. If you have given your consent, if our company establishes a joint venture, purchases, merges or is sold to another economic entity, your information may be disclosed or transferred to the target company, to our new business partners or to the owners or to their advisers.

We may use the information you provide to us if we are obligated to communicate or share your information in order to comply with (and / or where we believe we are required to comply) with a legal obligation or to enforce the terms of our website and any other contract or to protect the rights of MIA, partner restaurants or third parties. This includes exchanging information with other companies and other organizations for fraud protection and fraud prevention.

Data security and retention

We take steps to protect your information from unauthorized access and against illegal use, accidental loss, destruction, and damage. We will keep your information for a reasonable period or as long as required by law. Where you have chosen a password which allows you to access certain parts of the website, you are responsible for maintaining the confidentiality of this password.

We will not be responsible for any unauthorized transactions that are made using your name and password, unless it is demonstrated that such disclosure of the password resulted from our negligence, or from a third party for which we would be personally responsible. The transmission of information over the Internet is not completely secure. Although we take all measures to protect your information, we cannot guarantee the security of your data transmitted to the website; any transmission is done at your own risk. Once we have received your information, we will use strict security procedures and features to attempt to prevent unauthorized access.

Use of cookies

For technical reasons, to facilitate your navigation on our Website and allow you to benefit from our offers, MIAP may use "Cookies". You do not expose yourself to any risk by accepting the use of this system. Cookies do not damage your computer, and do not identify you. On the other hand, they record information relating to the navigation of your computer on our site (the pages consulted, the date and time of the consultation, etc.).

We use these cookies to give you quicker and easier access to the sections likely to interest you, and in particular allow us to establish statistics on the visits made to our site. You can configure your browser settings to notify you when cookies are being used, and decide on a case-by-case basis whether you want to accept or exclude them. However, refusing Cookies may limit certain features of our Site.

Right of access, rectification or opposition

In accordance with the law of January 6, 1978, you have the right to access, rectify, oppose or update personal data collected concerning you, by sending us an email to the following address: hello @ miap.co. You can also contact us by sending us an email at the following address: Miap France [customer service] 7 Rue du Professeur Pierre Cyprien Oré - 33700 Mérignac.

Modification of our privacy policy

Miap reserves the right to modify its confidentiality policy. Any modification will be published on the Site and, if applicable, communicated by e-mail.

Contact person / Contact

All comments, suggestions, questions and requests relating to our use of your personal data should be addressed to hello@miap.co or sent by post to the following address: Miap France [Customer service] 7 Rue du Professeur Pierre Cyprien Oré - 33700 Mérignac.

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